Planning for Difficult Conversations Video Tutorial

Get confident with difficult conversations by purchasing this 25-minute video tutorial, Planning for Difficult Conversations.

If you are like me, you will assume most people turn up to work with the intention of doing a good job and being a nice person. Yet sometimes even good people need some 'course correction' and the rare poor performer will suck every ounce of your energy and good will.

Also like me, I will assume that you never received ANY training about how to have challenging conversations.

As a school leader for 12 years, and team leader before that, I had many opportunities to give corrective feedback to members of my team - but I didn't. And it turns out I am not alone - apparently, most of us avoid these conversations. Often, the situation only escalated.

This video is the perfect resource for time-poor leaders who want to feel more confident to approach tough conversations with ease. You have the knowledge, let me give you a process to use that knowledge with skill.