Back by popular demand!

The key to successful conversations is less about what happens in the moment and more about how well-prepared you are. Let me teach you the proactive and preventative strategies you need as a line manager.

This one-day workshop provides you with a framework for navigating difficult conversations with; the people you manage, your own line manager and even with parents and the community.

You will learn the importance of:

• preparing yourself in advance including setting expectations
• understanding and managing your own emotions and reactions.
• building relational trust
• understanding and responding appropriately to the emotions of others

You will be given:

• proactive and preventative strategies which assist to avoid conflict in the first place
• a framework for preparing for high stakes conversations
• several scaffolds for different conversation types
• plenty of opportunities to practise and plan.

When: Thursday 19th June 2025
Time: 8:45am start - 4pm
Where: Subi Space, 217 Hay Street, Subiaco

Morning tea and lunch provided.

**BOOKINGS ESSENTIAL**